Data Protection
ANTLINK TURIZM VE TICARET A.S. (hereinafter referred to as “the company”) is committed to protecting your personal information in compliance with the Personal Data Protection Law (No. 6698). This notice outlines how we collect, use, and store the personal data of our guests, clients, potential clients, travel companions, website visitors, subcontractors, and other third parties, in strict adherence to the applicable laws and regulations.
Personal Data Collection
We collect both general personal data and sensitive personal data, which may include, but is not limited to, the following:
Personal Identifying Information: Full name, nationality, passport number, Turkish ID number (if applicable), date and place of birth, marital status, gender, and other relevant identifying information.
Contact Information: Address, telephone number, email address.
Financial Information: Bank account details and IBAN number.
Travel Information: Booking details, travel preferences, flight information, accommodation details, and other related travel documentation.
Special Categories of Personal Data: Sensitive health‐related data or travel details, in cases of medical travel or other special services requested.
Biometric Information: Any biometric data, if applicable, for special services such as travel security or airport procedures.
Communication Records: Audio records from customer service calls and online correspondence.
Purpose of Personal Data Processing
Your personal data is processed for the following purposes:
Booking and Service Provision: To enable the purchase of travel services, process bookings, and provide you with the services you request.
Travel and Customer Support: To confirm identity, provide customer service, and assist with travel arrangements such as accommodations, flights, and tours.
Legal Compliance: To meet legal obligations under the relevant travel and tourism laws, including regulations regarding customer safety and travel documentation.
Customer Satisfaction: To gather feedback for improving our services, conducting customer satisfaction surveys, and enhancing your travel experience.
Payment Processing: For processing payments related to bookings, and handling financial transactions securely.
Communication: To provide information on upcoming trips, promotions, and updates on services, with your consent.
Marketing: If you agree, we may use your data to inform you of special offers, new destinations, or upcoming services.
Security: To ensure the safety and security of our guests and operations during travel services.
Incident and Risk Management: To assess and manage risks during your travel or bookings, including emergency situations.
Who We Share Your Data With
We may share your personal data with:
Partners and Service Providers: Airlines, hotels, tour operators, travel agencies, and other third parties involved in fulfilling your travel requirements.
Insurance Providers: For travel insurance purposes.
Government and Regulatory Authorities: If required by law, we may share your data with authorities for security or regulatory reasons.
Legal Entities: For the fulfillment of legal obligations, contract management, or in case of dispute resolution.
How We Collect Your Data
We collect your data through various channels, including:
Direct interactions: Booking forms, travel inquiries, and contracts.
Website: Data collected during your use of our website, including browsing history, IP address, and location data.
Communication: Phone calls, emails, and customer service interactions.
Surveys and Feedback: Customer satisfaction surveys and feedback forms.
Your Rights as a Data Subject
Under the Personal Data Protection Law, you have the following rights:
The right to access and obtain a copy of your personal data.
The right to request corrections to inaccurate or incomplete data.
The right to request the deletion or anonymization of your data under certain conditions.
The right to object to the processing of your data, in certain situations.
The right to withdraw your consent for marketing communications at any time.
To exercise your rights, you may contact us by completing the “Request Now” on our website at https://antlinktravel.com. Once filled, you can submit the form via email, post, or in person at our office.
Postal Address:
Altındag Mah. 100. Yıl Bulvari. No:12/202, Muratpasa, Antalya / TURKEY
Officially‐registered email address: antlink@hs01.kep.tr
